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"absolute garbage i have tried contacting customer service twice now with no success"

"very disappointed"

"that one took me less than 90 seconds to setup as i was familiar with the process can't really fault them so far!"

"i have been using it for over a month now and it works fine no problems at all it is a very good camera but my only gripe with it is you have to use it with the phone app so you can't link it to another security camera system such as onvif"

"there is only a second or 2 difference between the camera and your phone viewing so absolutely fine though the sound on mine isn't great you can understand what is being said so it's not a massive problem and it seems to be intermittent so may be some kind of interference from something electrical in my home or next door on the camera side"

"i would like to see a free cloud service like some others offer but it again is not a major issue when local recording can take place anyway"

"the instructions are misleading you do not have to use the cloud but the micro sd card will only work for a limited time then wont be recognised and wont let you format it so that function is totally useless"

"this one is as good as any of the other more expensive ones with the added bonus of working off a usb power pack if needed"

"the phone app is very good but the win10 pc app really doesn't work"

"these then sit on your phone till you delete them"

"another issue i’ve encountered using an iphone 8 is when using the app to view the camera image the app freezes and it is very difficult to close the app"

"all in all pretty useless even with cloud storage this is the same"

"later on the only problem i had was with the timer"

"i've only had one connection issue and that was on its first day re did connection and had 24 7 cover and streaming since"

"it doesn't pick motion up very well the cloud storage with wansview is very expensive compared to others and its night vision is atrocious"

"i must say that i was quite worried about the negative reviews and the positive ones were too good to be true however since it was the cheaper that specified to meet my requirements i went for it"

"this is done on the wansview servers and so far i have not had any false alarms even though it is pointed at our front door with a large glass window beside it so after checking other cameras on amazon i decided to invest in another wansview this time the q5 which is at a very good price"

"the main problem i've found is with the software"

"wish i never wasted my money!"

"the micro sd card slot is very discreet and hidden meaning that it would be hard for a potential burglar to take out there are however some minor flaws: the microphone sounds rather poor"

"the only negative is that i haven't been able to find a way of sending the recordings onto someone else"

"ive not had any connection issues and the picture is clear and solid and night vision works well"

"the nice long power cable and various sets of fixings meant that i could ceiling mount it and the app has a feature whereby you can then flip the picture so that it is the right way up"

"don't waste your money on alarm systems that no one takes notice of"

"somehow after few months it stopped working"

"after reading some clearly fake reviews and some negative ones i still decided to buy this product as one thing i did not see was a negative review on network security"

"the ip camera works as it should has a mobile app and various functions like many modern ip there is a cloud option etc etc this camera was quite a cheap camera so i didn't expect much but i was pleasantly surprised out of all of the cameras i got this is the only one not going to the bin"

"after a faulty camera which was sent back i was sent a replacement camera and contacted by their customer service by email they did really want to assist or so i thought!"

"absolute waste of time"

"a complete waste of money"

"device was a total waste of money and i would not recommend it to anyone"

"picture attached is taken in total darkness so very good night vision"

"first normal then infrared and the last is through a glass window note: it's raining so looks quite dull"

"i find this quite annoying as i have been using other cameras without problems in the contacam software for several years!"

"i've used other brands previously and had an awful experience"

"there seems to be a time delay this is a wee bit frustrating"

"i must be really unlucky compared to all the other reviewers"

"this is a terrible camera"

"the video lags behind by several seconds not a problem for baby monitor but if you use the 2 way talk it gets difficult because of the lag"

"personally my dog just looks around and then gets bored"

"my old wired foscam has an ip address a built in webserver and sends emails albeit using old protocols which will eventually make it inaccessible externally "

"the video quality is very bad and worst"

"i would recommend that potential buyers think carefully as to whether thes cameras fullfill their requirements"

"when it works it's quite good with a good picture though using the voice part or moving it makes it immediately run really slow and its already quite slow"

"ok not to worry cancel storage but wait checked email and have been charged for a years worth of storage non refundable"

"i have deleted the camera off the app and attempted to reset and reconnect but it seems the reset button doesnt work either"

"i receive so many false error alarms each day i'm going crazy"

"however after a few days i kept getting error messages and the camera wouldn’t connect"

"i’d like to firstly say it was not obvious that there is a memory card slot that is under the lens and instructions were not clear"

"the only problem i had was that the camera has a closed rtsp port so i cannot use it with the hardware provided by my existing camera recording service provider however for £20 this camera will still come in use and i will also trial the wansview cloud service to see how it compares to my existing provider"

"another issue i’ve encountered using an iphone 8 is when using the app to view the camera image the app freezes and it is very difficult to close the app"

"only small issue i experienced was the initial setup as there were some issues with the conpanion app and wifi"

"i initially bought this camera to monitor my pets as mysterious scratches were appearing on the dining room table reading wansview website they said their cameras were onvif compliant so would work with blueiris which i already have with outside cameras so no need for their cloud storage and all cameras in one place"

"i wanted a webcam for my computer this is some ridiculous service which takes an age to set up and after youve done it makes you agree to sign up for some service what service?"

"● cost = 10 10 ● set up = 10 10 dose not need a good fantastic wifi signal but dose need a fair signal like all wifi products ● fixing fitting product to areas = 10 10 all fixings come with each camera only need a screw driver and power socket close by there is an approximately 1"

"then it suddenly freezes and it pings back to a few hours before to footage i’ve already viewed it’s so annoying i couldn’t believe it"

"my only issue is that you cannot control the camera movement via alexa however you simply just have to open the app and there you go"

"ad states q5 has a microsd slot: false advertising!"

"another disappointing factor is you can only change the position of the camera from the app and not from amazon echo show"

"once the app had been downloaded it was all plain sailing"

"if you are experiencing problems with earlier versions of the android app i recommend deleting it and loading the latest app version"

"plugged back in and reset the camera to factory settings and continued to set it up again and it was working fine for a few hours and then the internet drops again"

"i was concerned when i read about the fake reviews but was attracted by the price and knew i could always send it back if it's rubbish"

"on all occasions it was user error and they helped me understand what i needed to do"

"i had a foscam indoor camera a few years ago which was a nightmare to set up and it crashed frequently"

"customer support has been in touch for updates after a slow start their response has been good"

"footage we found video it from a diff device of device app is on works well also another issues we found when playing footage back and camera is being moved on video it’s very noisy but would def but again def worth the money"

"get notifications on my mobile of motion can be helpful but sometimes the delay is too long if it was security issue"

"they have passed on suggestion for location based activation of alerts and also ability to snooze alerts to the development team for the money this camera is a no brainer and i plan to buy more for my house"

"you can't view these with a web browser or third party software such as ispyconnect"

"i have two older wansview cameras which are very reliable and never drop off the network and when a camera of a different make failed recently i bought the q5"

"i had little problem with paypal payments i’m not really using it often "

"i also cannot view when i’m not connected to the same internet as the camera any tips for this as the instructions were seriously lacking 🤦‍♀️"

"the two way communication is pretty useful for catching little rascals who are up to mischief"

"the micro sd card slot is very discreet and hidden meaning that it would be hard for a potential burglar to take out there are however some minor flaws: the microphone sounds rather poor"

"i had little problem with paypal payments i’m not really using it often "

"when i installed them i found that they were unreliable prompting me to read the amazon reviews varying from totally useless listing the problems i was experiencing to absolutely brilliant"

"i have set it on the lowest alert setting and it still detects small motions when i am sat using my computer on my desk"

"i cannot recommend this product it seems very outdated compared to my old motorola i had a couple of years ago which was of similar price as this one"

"only slight annoying thing is the clicking sound when night vision turns on off at dusk apart from that brilliant"

"i can't find fault with anything"

"went through all trouble shooting and stil can't get it to connect back to my wi fi"

"this will save me many unnecessary visits to the hall"

"dislikes : app is dreadful read reviews as to why on the app store motion detection only captures 10 seconds of video unless you pay monthly camera only works from its own app"

"i have bought the wansview camera so that i can monitor the boiler from home and see that it has not gone into fault mode"

"clunky interface for moving camera"

"if i could give this zero stars i would but there is no option"

"the cable was too short & caused a fault"

"had a minor technical problem with one of the cameras but customer support were really quick to reply and quickly resolved my issue"

"very functional app and control"

"the app is difficult to use to find a recording due to an innovative timeline scroll which responds very slow"

"the app is very simplistic but still has everything you need you can also take photos of the live feed via the app"

"all that for this price is just plain crazy"

"i do have some niggles which i will describe here"

"i pleased to dash i haven’t experienced any crashes or bugs in the application so am happy with that"

"i like the motion detector and also like to have a different brand from my alarm system so i can rely on two different systems to be sure there are no false alerts"

"i’d like to see a smoother pan on the camera which is very choppy but this can be rectified until a fix is released by setting up the 4 favourite positions which then fixes this issue so for me it’s not a major problem and of course doesn’t stop the normal pan tilt action"

"why the hell is it so bloody difficult to just set them up"

"even the pan–tilt–zoom function is laggy & inaccurate"

"like the exterior cameras i struggled to install using the qr code but to be honest the manual setup is so easy it doesn't matter"

"but most of the time this is irrelevant because it wont connect"

"viewing inside the house would not cause problems"

"notifications are quiet intrusive but can be silenced"

"you can schedule when you want to receive 'alerts' i do this 11:00pm 6:00am so that when i wake up i can see if anything has happened but if you don't want alerts you can just go into the app and see if theres been any movement recently"

"i can’t afford the cloud storage so i haven't tried the free trial only to have it disappear at the end of the trial period"

"when we had a problem with motion alerts sandra at customer service was very quick to reply to emails and kept me informed every step of the way"

"when it arrived it never worked"

"generally it is good but sometimes it loses connection usually at a time you need it most"

"i returned this"

"i am the manager of a community building which has an unreliable boiler"

"the zoom on the video and photos are great too zoom on video only works while video is playing but the photo zoom would definitely be court room evidence quality"

"had a little trouble at first but they do sort problems out quickly and send upgrades for the system"

"the video lags behind by several seconds not a problem for baby monitor but if you use the 2 way talk it gets difficult because of the lag"

"this happens seamlessly as long as you have a wi fi connection to the camera if this is lost for some reason it does not record if a firmware upgrade was possible to resolve this it would make the camera even better so this is really the only negative point i have overall for the price i don’t think this camera can be beaten or at least i haven’t found one so far!"

"this is crazy it's only been under 2 months and it's playing up already"

"wanted this camera to keep an eye in my toddler's room using the new echo show5"

"since the camera has a direct connection to your network you don’t have to worry about security risks"

"you can pan tilt remotely but recommend muting the app first as the motor makes a very loud noise"

"had inition instilation issue!"

"so now i have no reliable connection to camera which loses wifi all the time i have been charged for storage i do not need and could not cancel and have purchased 2 sd cards and a wifi extender"

"screenshot and zoom in case you’re interested i think i’ll end up repositioning the camera to get the best view of the space but the picture quality and camera operation are great"

"restart via app would not work"

"although the onboard micro sd is discretely hidden away the camera could be subject to destruction or theft"

"once i had set it up and downloaded the wansview app it soon became clear that it wasn't for me"

"sending back do not even bother to order this rubbish exploitation"

"i have had this camera for over a month now and i use this to keep an eye on my two recently purchased bull terrier puppies"

"there are not many options you can modify but then if you want to be able to tweak this that and the other then you'll be needing to buy a much higher spec camera at a much higher price"

"another feature i like is the setup of preset positions showing a little thumbnail of where you set it up clicking on the thumbnail takes the camera straight to that position"

"great little gadget"

"i’ve thrown out the box as cake on bin day or would be returning"

"however when i then signed out of the app it would not allow me back in as my email and password ‘were not consistent’"

"i had high hopes for this camera after reading the reviews but after countless problems and it constantly restarting my internet connection every few minutes i had to plug it out and do some troubleshooting"

"unfortunately although the picture quality and zoom was excellent i'm afraid the motion capture didn't quite reach"

"to insert just pan the lens ball upwards to review the sd card slot and push in with the contacts downwards until it clicks and holds the card inside"

"they are silent in operation so can be used without disturbing anyone"

"when connected the ssid can then be hidden again"

"i cancelled all my future prescriptions payments and will be returning the camera"

"i've been through about 4 cameras some cheaper some more expensive but they all seem to remove the capability to use the ip camera for sharing on devices like splitcam for those wanting to use it on streaming sites"

"nicely built tricky to connect but just follow the instructions and it works"

"amazon you need to tighten up on questionable reviews!"

"i would never recommend this and i am bitterly disappointed and would suggest to others to really research what you are paying for"

"obviously no use for remote supervision of the premises"

"one minor limitation on only 4 accounts can access it"

"should there be any unwelcome visitors their images will be captured remotely to my phone"

"wansview camera really just rating the purchasing and returning experience as unfortunately the camera i received didn't work!"

"this is not something i am not complaining however as it reassures you to know what when it comes to an event which you want surveillance of it will definitely capture the footage"

"i had many issues in the beginning and had to install and reinstall a few times"

"after reading some clearly fake reviews and some negative ones i still decided to buy this product as one thing i did not see was a negative review on network security"

"it doesn't want to stay connected and sometimes i have to manually restart for it to comeback on line again : this device is clunky the panning around the room is a joke it either zooms around and just doesn't connect with the fingertip control"

"drips off all the time"

"i haven't signed up for the storage as the motion detection and the app gives you a couple of days anyway and if you view it via the app you can save it forever on your phone but if you are going away and wont be using your phone and app a tech free holiday if such a thing exists then you can have that added option when signing up knowing that the images are stored ready for when you get back"

"there have been a few occasions when the camera has missed motion and therefore i have been unable to view what happened during this period"

"there was a small delay in the device recognising the qr code from my mobile device when syncing but that was probably due the privacy screen on my iphone"

"it will be 2:30pm but i will get an alert for 6:26am but there is nothing there i am also now unable to save any of the alert videos to my phone it just doesn't save it and if it does it tells me there is no video to view"

"the app is brilliant and opens almost instantly to view via the cloud which this camera uses"

"wansview camera really just rating the purchasing and returning experience as unfortunately the camera i received didn't work!"

"the wansview g5 ticked all the boxes: wifi connectivity local and or cloud storage remote viewing via the app or a website motorised remote control of the field of view microphone and speaker so i can scare anyone aboard excellent picture quality"

"loses a little quality but you can still make out what's happening"

"i think the positive reviews for this product could be fake"

"connecting to the camera from the app can take up to 10 seconds and video sound feed is delayed around 8 seconds"

"dont buy this camera!"

"i’d like to see a smoother pan on the camera which is very choppy but this can be rectified until a fix is released by setting up the 4 favourite positions which then fixes this issue so for me it’s not a major problem and of course doesn’t stop the normal pan tilt action"

"pan tilt control with dual motors 360 degree panorama viewing angle night vision function two way audio with internal microphone and speaker"

"either because he moves and alerts me or i'm just being nosey and wondering why he isnt moving"

"when i installed them i found that they were unreliable prompting me to read the amazon reviews varying from totally useless listing the problems i was experiencing to absolutely brilliant"

"we only use the camera for real time viewing and an occasional of photo or video"

"i also aren't keen on the colour during the day grass shows as pink but this isn't too much of a concern"

"giving me the answer i needed and reporting the issue which resulted in a firmware update within 2 days fixing the problem"

"no issues logging into the camera when remote"

"i really dislike this product"

"my friend bought one as well and has the same problems"

"i have two older wansview cameras which are very reliable and never drop off the network and when a camera of a different make failed recently i bought the q5"

"these are minor gripes indeed"

"the support via email was great and it just required some updating after contacting them to unlock the rtsp function so it might take a couple of days if this is what you need make sure you install the camera and it is online for them to access it and upgrade the camera software but despite not being standard this option is there where other companies just fobbed me off this camera they were very helpful"

"disappointed with this"

"the video lags behind by several seconds not a problem for baby monitor but if you use the 2 way talk it gets difficult because of the lag"

"sometimes it takes a little patience for the wifi connection to take place but once set up there should be no further hassle and you can keep track of the camera via any ios or android device with the app installed"

"i’ve tried endlessly but could not get this camera up and running very disappointed even signed up for the monthly plan but made no difference i’m going to return as it’s completely useless"

"i think the term "wireless" should be removed from the title since it does need to be plugged in to work so isn't actually wireless"

"now free storage not accessible user name and password on wansview site different from camera login and also different from storage login"

"i was concerned when i read about the fake reviews but was attracted by the price and knew i could always send it back if it's rubbish"

"connected and then lost signal"

"there is also a slight delay when adjusting camera positioning manually but again that's expectable and acceptable"

"went back onto mine and my phone was no longer listed "

"cons: the video can be a big laggy sometimes"

"after a slight hiccup getting the q5 connected to the wifi as i'd mislaid the instructions and hadn't left the q5 pointing at the qr code long enough during which wansview's customer services were very attentive everything is working fine"

"the lens adjustment on the app can take a bit to respond but it makes this cute creaky noise when it does lol"

"contrary to some reviews here there is an sd card slot it’s on the vertical axis of the lens so tilt the lens upwards and you will find the slot"

"i have not used the sd card recording or subscribed to the cloud service"

"there is nothing at all i can fault and this camera gives us confidence when going out and watching what the puppy is up too : thank you"

"installation was very easy i installed 3 separate cameras in her flat in around 15 mins"

"they send convoluted link to cancel storage which is well hidden on the website and storage sites these are two different sites b the way "

"the camera is pointing at my gate it also doesn’t record properly don’t know if that’s to do with a faulty sd card?"

"more come if nobody is there to scare them off and it works well for that"

"can't comment on the android app as it will not run on my 5 yr old android phone previously an lg flagship model not a cheap clone "

"38 am when both me and my partner were asleep"

"i cannot fault these cameras"

"my only gripe is that the connection is often laggy but that could be due to my network"

"the camera appears to be cheap but you will need to subscribe to cloud at £60 yr to use this camera"

"you want to end up with something that you can get additional charge of £65 for using it this is the right product for you!"

"the ability to save recorded files both locally via micro sd and also a cloud option is a plus too where a lot of other cameras have only cloud options and at a hefty monthly cost"

"3 there is no option to make the motion alerts active inactive based on your location this would be a neat feature as although you can schedule hours of operation these can change based on your day to day routines i emailed their support re points 2 and 3 and was impressed to get a very prompt answer"

"cheap chinese rubbish i'm afraid"

"more expensive did not mean better i had a more expensive one and it had the most limited functions of all of them"

"you can hang it upside down and the settings let you flip the image so everything works great"

"i wasn't expecting amazing quality as it was just to watch over the dog crate but i can't recommend a product that refuses to work"

"with the registration problem sorted the software simply works and does what it needs to do"

"cons night time image is poor however this is to do with aiming the camera out of a window it suffers with ir glare however if there is a light source outside still functions well enough"

"i’m getting very reliable motion detection can play back from the sd card set up camera with pan and tilt and set the viewing position to a favourite so if i pan tilt just hit favourite and it will return to your favourite position i haven’t tried using camera with alexa i’ve set it up but haven’t found a reason to try it yet so can’t comment on if it’s good or not at the moment i can’t fault the camera or app"

"many thanks miss k doore"

"the one minor hurdle to installing the camera was that i needed to switch my mobile phone over to the 2"

"the software is sufficient for monitoring your home at times the camera movements can be a little sluggish in terms of response to your gestures but simply tapping in the direction you wish to move seems to work better than holding your finger on the arrow"

"it was really a very bad experience to buy this product"

"would not recomend"

"there's a windows and a mac viewer software on the wansview website i've not managed to get the mac one to work unfortunately but the windows one seems ok my only criticisms are that if you log in on the desktop software it then logs you out of the phone app and vice versa"

"i asked to return because i was sick and delay 1 days and not allowed to return it is unfair"

"the only thing i don’t get along with rather than dislike is that on the app when you rotate the camera the lag can be annoying or maybe it’s too sensitive?"

"microphone and speaker output was very clear"

"you can turn the night vision off so you don’t get the infra red glare on your window if you’re using it on a window ledge looking out onto your garden it’s relatively easy to set up"

"many problems with customer services befor so none of the cameras worked as described and they had a very long delay time feature that made them inseficiant to the sellers claim i would never purchase one from the companny again"

"you can't view your memory card recordings unless you are viewing from the same internet connection so you can't view recordings away from home on your phone like i can with my other camera"

"keep going offline and not working making it useless"

"footage we found video it from a diff device of device app is on works well also another issues we found when playing footage back and camera is being moved on video it’s very noisy but would def but again def worth the money"

"i was more than a bit dubious about the purchase of the wansview q5"

"i’ve seen some negative reviews but they are wrong"

"brought this just to monitor my autistic child at night and olaying with his older brother as he needs constant to protecting from harming himself and his brother"

"the app gave good instructions during setup and after a few weeks of operation haven’t had any issues with the software"

"the software is sufficient for monitoring your home at times the camera movements can be a little sluggish in terms of response to your gestures but simply tapping in the direction you wish to move seems to work better than holding your finger on the arrow"

"installed wansview phone app and camera worked fine but delay in image meant real time detection was lagging"

"there is a speaker to allow two way communication but the quality of the speaker isn't great but definitely not an issue"

"as money is generally tight i’m now left with this piece of equipment i’m going to have to sell on"

"many problems with customer services befor so none of the cameras worked as described and they had a very long delay time feature that made them inseficiant to the sellers claim i would never purchase one from the companny again"

"if you are thinking in the same way you might be wrong as well"

"night vision is in real time colour and you can turn off the light to stop the glare"

"i’d like to see a smoother pan on the camera which is very choppy but this can be rectified until a fix is released by setting up the 4 favourite positions which then fixes this issue so for me it’s not a major problem and of course doesn’t stop the normal pan tilt action"

"my other wansview cameras have the ability to nominate an area to respond to the motion detection and ignore the rest but i have not been able to find out how to do this with this camera so not even sure if its possible"

"these drop outs can last from a few minutes to a few days"

"images are grainy and the audio is very tinny"

"working with wansview support they identified and corrected several issues and the latest version of the app v1"

"it also isn't made clear that there is no alternative to configuring the camera via the ios android app there is no way of configuring via a pc or direct via a web interface even though the camera presents a local wifi network and allows devices to connect and appears to have a web server which simply replys "403 forbidden" "

"ok i get up in the morning and my garden gate is always open someone is opening it i don’t know why or if they’re coming onto my property or what they’re doing and it’s annoying and worrying me"

"put in your wifi password blah de blah de blah"

"instructions were limited and basic and not too hard to work out no option for uk so go with the dublin choice for set up"

"this is a flippin' joke"

"the actual camera only moves when you move it manually on your phone and does not naturally track movement"

"it seems to be very accurate maybe too accurate"

"personally i will not invest in this companies products again as i did not find it reliable"

"now free storage not accessible user name and password on wansview site different from camera login and also different from storage login"

"wansview not only met my needs as a truck driver that’s able to monitor my vulnerable mum miles away i also take my mum to dementia clinics and have recommended these cameras to all the other concerned family members of other going through the same anxieties as our family was but no more thanks wansview"

"i haven’t used the night vision or motion detection in this application so can’t rate them but i am intending to buy at least one q5 for my own home and i want to trial the outdoor w4 camera down at the hall to monitor the car park area"

"it's a scam"

"my advice to those that have had a bad experience is to try again and follow the setup instructions to the letter"

"the wansview picture showed up on screen with 3 dots showing it was trying to connect"

"the camera motor does have a lag"

"i’ve tried endlessly but could not get this camera up and running very disappointed even signed up for the monthly plan but made no difference i’m going to return as it’s completely useless"

"4 ghz any other frequency was not possible to connect"

"keep it bloody simple"

"cons night time image is poor however this is to do with aiming the camera out of a window it suffers with ir glare however if there is a light source outside still functions well enough"

"i set mine so that outdoor events like car headlights birds and waving trees did not alert"

"the app is simple to control and full of useful features the one thing i have a nag about is family members are not able to view video clips that are saved just screenshots but apart from that it’s"

"there's a windows and a mac viewer software on the wansview website i've not managed to get the mac one to work unfortunately but the windows one seems ok my only criticisms are that if you log in on the desktop software it then logs you out of the phone app and vice versa"

"camera is getting a bit warm after some timw of usage but it doesn't make it inoperable"

"it’s a relaxing image to have on the tv when we’re in the room and not using it for programmes and the picture quality is very good the only small problem being slight reflection from the glass as it is viewing outside from inside the house"

"for me it loses a couple of stars because of that 10 sec recording issue"

"android app refuses to launch without location & local storage permissions"

"posted a question about this that was not answered"

"the camera works really well if i'm sat in the other room but as soon as i try to access the console through the app nothing happens"

"many problems with customer services befor so none of the cameras worked as described and they had a very long delay time feature that made them inseficiant to the sellers claim i would never purchase one from the companny again"

"my final point is the quality very impressed with both daytime & nighttime images with ability to disable the infra red at night too"

"one down side to the camera is the limited wifi range"

"can always cancel after a month if there is no improvement"

"i don't have this problem with any other wifi device including my security cameras which are outside on the walls"

"our alarm recently went wrong and after getting a quote for £650 to have it fixed i thought i'd try some more modern security options"

"update: it's now 21st fen i can now view alerts but i am having alert notifications when there are no alerts"

"if they were to upgrade the software to give you the option to 24 7 record this would be a 5star product easily"

"i initially bought this camera to monitor my pets as mysterious scratches were appearing on the dining room table reading wansview website they said their cameras were onvif compliant so would work with blueiris which i already have with outside cameras so no need for their cloud storage and all cameras in one place"

"there's a windows and a mac viewer software on the wansview website i've not managed to get the mac one to work unfortunately but the windows one seems ok my only criticisms are that if you log in on the desktop software it then logs you out of the phone app and vice versa"

"there are a few minor downsides but definitely not enough to knock a star off the review"

"it will be 2:30pm but i will get an alert for 6:26am but there is nothing there i am also now unable to save any of the alert videos to my phone it just doesn't save it and if it does it tells me there is no video to view"

"absolute garbage"

"i was so excited to get this system but i was very disappointed"

"if you bear that in mind you can't fault these at all"

"can't fault them at all"

"my only gripe with this product is the quality of the wall mounts that come with each camera"

"i would have been very satisfied except for one massive problem"

"there is a short lag for the clips to upload to the cloud but i haven’t found this to be a major issue"

"99 during the limited time sale"

"but if they only last a year i will be happy as it’s still more than other more expensive systems"

"firstly the night vision just doesn't work"

"better screen masking options to block areas with plants or false alarm"

"it also provides a link to trouble shoot this problem"

"called blink support and they never heard of error message like this and told me to return it to amazon"

"the only thing the app is missing for me is that you cant mass download the clips all at once you can however mass delete them"

"another issue the motion detection has is reflections"

"the instructions are pretty useless as this is app based just download the free app and follow the setup prompts"

"night vision has changed to a closer range to cam lense only problem so compared to old xt not quite as good"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"did some research & was almost put off by one or two negative reviews"

"my gripes are you get an intruder the alarm sound on your phone will most likely be inadequate as it uses your notification sounds which are in my experience very short but it also means you get false alarms whenever other notifications come down which can be very frequently"

"the main problem is the lag in picking up movement"

"delay between motion and detection and notification wasted my money as usual with amazon reviews 😡😡😡"

"night vision is rather poor you are able to see a person moving from 10m but that's practically it "

"the only negative for me is the lack of full integration with smartthings"

"i can't stress enough that some negative reviews on this product are down to simple mistakes from the user not the device this inculdes wifi range and the strength of your wifi unfortunately if your have poor wifi you will have delays and possibly connection issues"

"i would say that if the camera is situated in a busy area then definitely get a power cable as the batteries will not be reliable and you will spend a fortune on replacing them"

"do not waste your money"

"by the 8th of november it has stopped working"

"must be a faulty camera xt2 the other 2 x xt cameras are working very well indeed no problems at all"

"by the time the app opens 10 12 secs and the awful awful lag catches up whoever was at the door has gone"

"just disappointed"

"will be returning this as its just not good at what it is meant to be good at"

"one of the main selling points "2 year battery life" is a total disaster"

"which is a really pointless requirement when you're talking about outdoor cameras"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"really disappointed"

"the quality is shockingly awful!"

"you can't distinguish faces 10 feet away just not up to amazon's usual quality just thought i had to review as it was quite disappointing"

"well they are really frustrating!"

"the wifi signal is just awful making the camera close to useless for me"

"i live in a small bungalow which doesn’t bode well for a large house really annoying have tried reinstalling camera and showed full bars on wifi but yet again no ‘live view’"

"part of the problem is that the camera lens is quite distorted and out of focus over most of the field of view and is only really sharp in the center of the image"

"incredibly disappointing that it cannot be used as a trigger for alexa or smart home functions"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"terrible absolutely terrible"

"awful product delayed triggering time which means someone could get out of view before recording begins"

"actually its outrageously poor considering the cost of the camera and i see already that amazon is offering additional additional mounts for a further £9"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"the quality of the picture is reasonably good in the day time but night vision is pretty poor even at the enhanced quality setting"

"also had to put these up high due to how easy they pop off the wall mount criminals would take them easily lol i’ve just ordered the silicone covers for them so that might help with the cold conditions "

"which means it just hangs from most sockets very untidily"

"biggest waste of money i have ever seen"

"poor show amazon"

"it's an embarrassing product that amazon should not of put there name to"

"the motion detection is delayed so it seems pointless to use it as a communication to talk to deliveries because when they come and the camera records you can’t physically access the live stream as it says ‘camera busy’ as it’s recording?"

"it is now going straight to the garbage where it belongs"

"received the blink xt2 yesterday and was very disapointed"

"if you try to see who's at the door and it fails first time and you try to view again it just says "live view in progress" when it isn't"

"terrible customer service not worthy of the amazon brand in my opinion"

"it's ok but still has faults in design"

"live view absolutely useless"

"this may sound small but its frustrating a little at times"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"if you need to get an appreciation of the kind of issues then read the other reviews and be aware that some of them are based on completely unrealistic expectations"

"i had planned on adding more cameras to the system but im not left wondering if i would just face the same issues again and with less options for placement it could just end up being wasted money"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"do not recommend as you could be wasting time depending on whether they'll send you a working unit or not"

"i’ve been looking at this for a few months and always been put off by some very harsh reviews of poor performance"

"obviously that is not a satisfactory situation as an unwelcome caller may not be registered"

"if i had been aware of the limited range of the motion sensors i would've probably bought something else i will stick with them and buy more cameras eventually"

"my camera has good wifi signal too but still delay happens"

"this is basically flawed"

"the camera to wi fi strength reading drops off rapidly with distance and needs a repeater in every room blink give standard complcated answers not applicable to uk internet providers especially with dual frequency routers"

"i’m returning mine as they must be broken"

"i am fortunate enough to have a detached house and there is 1 camera on each side 4 "

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"we've had some torrential rain since installing them and the camera housing has withstood the downpour a heavy frost did obscure the lens one night until the sun warmed things up"

"all because a lot of people dont know what they're doing i have a mine field of easy to set up and hack things out there and trying to find a security device i can be sure is safe"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"never written an amazon review before but thought it would be best to warn anyone thinking about wasting money on these"

"i had both cameras mounted within 10 mins i have wooden cladding outside so was quick to do but any surface to screw in the bracket will be quick once you have rawl plugs in if not onto wood"

"fibre wifi 500mb and this camera is just very slow"

"i did contact customer services and they tried to resolve it and eventually stated it was a hardware issue so they immediately sent me another camera but the replacement is exactly the same"

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"easily removed and stolen"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"in night mode the image is even worse as expected i suppose"

"i would advise hat they are put in a discrete or high position to prevent then being stolen"

"they are truly one of the major infuriating electronics"

"1 failed straight out the box with no sound had a nightmare trying to get it replaced and still waiting support team lied to me telling me it was coming in next "few days" it's already been a week and still not materialised despite it having been sat in the dpd depot for the last 3 days"

"in this time the camera may capture someone approaching your front or rear door then during the 10 seconds break completely miss them entering the property or doing damage or anything else that you may want captured"

"dreadful service"

"blergh live view fails often"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"unless i park the car in exactly the same spot every night and set an exclusion zone around the windows there is no way to avoid this"

"i just wonder if i should have sent it back when i realised there was a connection problems ?"

"the quality is good at distance but the images do become blurred if you zoom in to the max but that being said i think they are good enough"

"they’re brittle plastic and come with just two screws no wall plugs etc"

"constantly losing connection"

"i’m returning mine avoid!"

"if thinking of buying the recommended camera shields for incelment weather again dont bother the wind blows the water onto the cameras and the fixing stems rust its only been two months save your money and yout valuable time avoid blink"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"another main issue is that you cant use local storage without manual downloads or purchase more cloud storage"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"you get a decent amount of storage allowance"

"ease of installation pir motion detection meaning fewer false triggers free cloud storage thumbnails in the software to quickly indicate what caused the trigger night vision 2 way audio alexa integration etc"

"if they alarm now i get my torch and go look in my garden or ignore them as for watching footage "

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"i've had a blink interior system for some time and i am completely happy with it the video quality and ease of connection operation is unbeatable in my opinion"

"the only slight drawbacks are the max 60 sec recordings before a 10 sec pause but have found so far that 60 sec are ample"

"in some cases the person is already turned around and walked away"

"be prepared for multiple missed events and false alarms"

"batteries lasted 9 days on the front camera 😂😂 if you want to actually see what's going on at home get a wired one there's literally no point in these the 2 year claim is honestly such nonsense"

"you cant really see faces i spent ages trying to sort it out"

"night vision is poor to okay unless there is some light about"

"daytime quality is ok but the night mode is very blurred"

"one of the three cameras run out of battery after only 5 weeks of use and the other two also shows low battery"

"night vision is very blurry which is a shame because the daytime images are really clear"

"2 battery life is very limited unless you want the camera to be non operational for most of the time"

"would be nice to have a way to reboot the camera and sync module via the app these are working well so far conected to bt home wifi mesh discs edit: few days in a live view on camera and thumbnail snapshot seem to be failing regularly at night when network usage in the house is at its lowest"

"i have ordered and got a washing machine which i love and many household products delivered which is so helpful as i have been told to self isolate"

"9 months later still not fixed the issue reported to management level broken promises of firmware update to address these issues have been unanswered junk camera poor customer support steer clear of this substandard camera that is painful to use"

"update: just 17 days after getting the camera and setting it up i have got a low battery warning"

"when you do a live view there is an awful buzzing sound for a second or so before the audio comes through"

"my garden device is almost dead after one month!"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"must admit i really like these cameras but where they fall down is when it comes to setting a schedule regardless of how many cameras you have linked up you can only set it to turn them all on or all of together"

"don’t even have to worry about the batteries going flat alexa can be set up notify you and even order replacements from amazon"

"also to note sometimes we go or leave by the front door and it doesn’t record"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"4ghz only solution"

"what then happens if the module or the cam loses signal is that the cam does not work you get a blank grey screen on the the app saying disconnected"

"one dissatisfied customer"

"i struggled for a couple of hours to get it set up so alexa would notify of a 'visitor' but eventually gave up and called amazon who looked up the problem and discovered that it only works in the usa and canada and not in the uk yet?"

"however i set one up outside in the daytime it was fine come night time it was virtually impossible to see anything i had to go outside to look because i thought an extremely thick fog had descended it was literally impossible to see anything at all when the motion detector alerted me to movement i can only assume it was a cat but all i could see was eyes as it moved across my patio"

"it is easy to set up trigger areas within the field of view to eliminate spurious alarms"

"on the good side i like the motion detection and how u can choose what to detest radius and u can schedule them although u can’t pick an individual camera to schedule which is annoying "

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"the main failing in my view is that it does not reliably reconnect to the wifi if there has been an outage e"

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"the main problem with this system is the camera quality its poor compared to even the cheap camera systems"

"only limitation is the quality of your wifi signal but the camera system shows how strong the signal is during set up"

"contacted the blink technical support but they were utterly useless repeatedly telling me to make sure it was switched on!"

"had for 1 week reset twice because it lost wifi signal less that 30cm from router first frost this morning camera picture terrible"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"we now have a camera at every access point to the property doors windows gates garden fence and not one of them has lost connectivity despite the large area they’re monitoring"

"however i am pleasantly surprised and am not planning on returning this as it stands"

"up my neighbour going to work this morning very easy to install i think it took me longer drilling the walls with 2 holes i have a really expensive wired cameras set up and they are great i was really socked how easy it was i had to drill holes for my wired installation i wish these were about then"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"night vision camera clicks noisy when comes on and off and red light is switching on and sensitive to light"

"using the built in speaker is a bit clunky !"

"i am copying a statement from the product description down here and please tell me if any part of that would indicate that "hey btw this camera is totally useless without buying an additional module""

"the mount is a bit feeble and it would be simple to steal one of these if it was mounted low down"

"all in all i would not recommend purchasing this product and am seriously regretting wasting my money"

"so this was difficult fiddly and time consuming"

"i'm just saying that this product is not as good as it claims and for that reason it is way way way over priced"

"luckily i had positioned the blink in a corner above the front window so it was well tucked away and wasn't easily spotted"

"can’t give 0 stars sadly!"

"only had few months and app on phone showing that battery's are low health mm to say these last for 2 years is crazy as i only used for short views "

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"update: after amazon responded and suggested another camera in addition to the original i have seen further issues with the blink technology and will be returning both cameras"

"these 2 issues make this device completely unsuitable for my needs so now i just use it as a deterrent"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"it never catches the subject for short events"

"negatives: all four cameras have at some point gone offline leading me to have to delete and reinstall hint: make sure you have all the serial number of the cameras recorded in case you have to reboot them i didn't and had to climb back up a ladder to remove the camera and record the number"

"in truth i was just being impatient and it did connect after leaving it long enough to go make a brew"

"also having not adjusted any settings and previously recieving activation notifications despite movement infront of the camera was failing to detect anything"

"when you can't get it to announce that motion detected and run a routine battery will never last week let alone 2 yearsthis claims that it works with alexa but it doesn't say that it's limited function routines are very difficult to get working triggers impossible ifttt helps with g00gle home amazon edited this review!"

"i believe they've been manufactured in humid conditions and fog when the internal temp drops"

"he can do to help the third advisor couldnt be less interested or helpful if he tried telling me to return them this isnt helpful or convenient ive been without the front camera for 3 days now we bought these after being burgled a few months ago safe to say im not happy in the slightest and ive"

"i would like it to automatically connect to my original ssid even if it is a slower connection"

"i am so fed up with going to the door and finding sales people knocking even though i have a sign saying no cold callers"

"i can manually enable them and disable them but that's a massive pain in the ass"

"fundamental design flaw as it’s too easy to steal"

"setup was super easy but please note you need wall plugs if you're installing on brick walls you get screws included in the box but no wall plugs"

"works ok indoors when initially testing out the camera albeit the app is very un user friendly and live feed is very clunky at best like the old days of trying to watch a video over dial up broadband"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"i still have some unresolved issues with the camera"

"i have sky tv the connection to router is through a sky hub maybe this is the reason but i am heart broken and very frustrated"

"junk for money"

"you can section of certain parts of the field of view of the camera to minimise trees & bushes moving around in the wind giving false alerts"

"but this can be helped by being able to set up dead zones in the settings"

"they often don’t work and the camera fires even though it’s set to ignore part i’ve updated the photo in app too "

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"not many false alarms sensitivity can be turned down during windy weather and areas of the frame can be ignored so it doesn't pick up buses seen over the back gate "

"overall i'd recommend you buy this product however there are some big issues that may stop you"

"it has no secure mount and is a clip on so would have concerns of theft ironic i know so i have purchased third party secure cradle that screws together"

"the "advanced zoning" doesn't work or is very intermittent on some of the xt2 cameras"

"very easy to install all it takes are a couple of drilled holes and that's it"

"if you have got weak signal near your camera i would recommend you get a tp link powerline wifi extender available on amazon on the positive side: the camera runs on two batteries that are included these are meant to last for two years i haven't had it for long enough to comment on this the camera comes with a bracket and screws included"

"motion detection this is the biggest problem of all"

"now the biggest downside to this system: the night vision!"

"i need a replacement for this camera it has no and does not work"

"random issues with connection and camera stops recording have to reset the box then"

"just no excuse poorly executed"

"massive delay in showing you the image when you get a notification or just want to view"

"wake up the next day your stuffs gone but at least you’ve got a video of some masked thieves stealing your stuff"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"as is 4 stars only and the price is the saving grace in comparison to other systems on the market"

"they can log into and adjust your system if you are having issues so maintenance is automatic with regular software updates which self install"

"most irritating though was because app kept crashing the number of logins in a session is apparently quickly hit and access cannot continue since user is locked out for an hour for security"

"upon looking on the blink community forum it seems like an on going issue that has yet to be fixed"

"quality is ok but it's a rip off unless it can trigger events might as well put a cheap webcam in a plastic bag"

"i get over 50 alerts per day busy road and battery lasted around 2 months"

"i regret buying them"

"the android app is easy to use but a bit slow to connect"

"i set mine up checked the live feed once then found out that it must have been a fluke because it didn’t work once fitted"

"its massive selling point is the fact the cameras have zero cables!"

"i'm going to look into my legal rights as not fit for purpose but past amazons return window"

"if amazon were to make this camera with the option of hard wiring with both power mains and internet cables this camera would sell like hotcakes"

"i would like to see the ability to connect these to more than one network or ssid as i use a wifi repeater if the repeater goes down for some reason the camera connected to the repeater would be useless"

"okay there are accessories that enable you to enclose the camera in other colours but many will not think of this and will simply not buy the camera as it's black?"

"i tried moving the sync module to 3 different positions but nothing changed still a poor signal"

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"this proved to me that this product can’t be good if can only offer a 30day warranty"

"blink support advised i needed another sync module which is not available at that time nor do they have any eta"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"battery life unknown at the moment but the claims are 2 years the app is super simple and useful too as it allows all settings to be done from anywhere any time"

"i’m returning mine as they must be broken"

"to make things worse technical support makes you waste time when contacting them with the usual "try to move the camera" "try to change batteries" "try restarting it" etc"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"just no excuse poorly executed"

"at night the infrared image is useless most of the time"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"i was quite excited to try out this camera but was disappointed by the lag time its nuts upto 7 seconds lag viewing live footage"

"currently the app lacks a schedule to arm or disarm the system"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"its seems to me like the product has been rushed out in beta form and is not yet fit for purpose"

"unfortunately i'm unable to recomment this product the basics here is it needs to be reliable enough to leave and bring up footage when needed not constantly check its connected"

"appalling product and dire customer service"

"there is an unacceptable delay between the camera picking up moment and the image appearing on your phone or tablet"

"the only way to turn it off is to remove the batteries"

"other times it picks up motion in the disabled grid"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"do not believe the slick adverts for this unit as they paint a false picture they are obviously primed with knowing someone is at the door etc"

"waste of money and i regret resent buying"

"my biggest issue was the night vision when there was any other light from lichen windows or the ir light on a different security camera"

"on tripped recordings they all miss the initial stages with the recorded footage only capturing the final moments such as the ‘intruder’ walking away"

"could do with a locking screw to stop it being removed so easily"

"but the supplied mounting is utter crap"

"works with echo devices but you need a fast upload and download speed for this to work else alexa will fail to connect"

"ironically a picture on the amazon sales listing which i saw before purchase shows the camera mounted at an entrance door which is in a reachable position"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"but its grossley underdeveloped lot more work needed to make this a "market leader""

"the camera brackets are a bit flimsy and i am worried that the next gale will blow them of the brackets"

"g frosty morning the images become unusable because of condensation!"

"i wish i had done this broom handle test to begin with as it took three attempts screwing this one camera into brick to find a spot that worked which was a real pain and to be honest i was close to sacking it all off and sending it back for a refund after it didn’t work the second time"